Legal
Privacy Policy
Last updated: April 23, 2026
At Nearest Neighbor Labs we take your privacy seriously. This policy explains what personal data we collect through this site, what we use it for, and what rights you have over it.
What data we collect
We only process the data you provide voluntarily, plus minimal technical data. We may automatically record information such as your IP address, browser type, and pages visited, for security and aggregate statistics.
Through the contact form you may provide us with:
- First and last name
- Company and job title
- Email address
- Phone number (optional)
- The description of your operation or inquiry that you choose to share
How we use your data
We use your data solely for the purposes detailed below. We do not use it for unsolicited marketing communications, nor do we share it with third parties for advertising purposes:
- Respond to your inquiries and Operational Assessment requests
- Contact you to schedule meetings or follow up on your request
- Prepare service proposals tailored to your operation
- Improve the functioning and security of the site
Basis for processing
We process your data based on the consent you give when completing and submitting the contact form, and on the Company's legitimate interest in responding to and following up on your inquiry.
You may withdraw your consent at any time by writing to the contact address listed at the end of this policy.
How long we keep your data
We keep your personal data for as long as necessary to handle your inquiry and, where applicable, for the duration of the business relationship. It is then kept restricted for the applicable legal periods and securely deleted.
Providers and third parties
To operate the site we work with providers that may process data on our behalf, under the corresponding confidentiality and data protection agreements:
- Provider for delivering and processing the contact form
- Hosting and infrastructure provider for the website
Your rights
As the data subject, you have the right to access, rectify, update, and delete your personal data, as well as to object to its processing. To exercise them, write to the contact address listed below.
In Ecuador, the processing of personal data is governed by the Organic Law on Personal Data Protection (LOPDP), and the supervisory authority is the Superintendency of Personal Data Protection, with which you may file a complaint.
- Access to your personal data
- Rectification of inaccurate or outdated data
- Deletion when no longer necessary
- Objection to processing
Information security
We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, the transmission of data over the internet can never be guaranteed to be fully secure.
Cookies
This site uses only the cookies and technologies strictly necessary for its operation and security. If analytics or third-party cookies are added in the future, they will be detailed in this policy and, where applicable, a consent mechanism will be enabled.
Minors
This site and our services are aimed at companies and professionals. We do not knowingly collect data from minors.
Changes to this policy
We may update this Privacy Policy to reflect legal or operational changes. We will publish the current version on this same page, indicating the date it was last updated.
Contact
If you have questions about this policy or want to exercise your rights, write to us at solutions@nearestneighborlabs.com.